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CSA reporting

owensgl
Level 1
Level 1

I get a plain Crystal Report screen whenever I attempt to complete an Active X report. I need help with this bad.

3 Replies 3

tsteger1
Level 8
Level 8

From the MC or a remote station? Sounds like an ActiveX issue with the browser. Try it from a different station.

I receive a blank page from the CSA MC and any workstation I am utilizing. I have also setup a lab area to emulate the production and I receive the same blank page on Active E only. However, on HTML I do see data.

Check under %windir%\Downloaded Program Files for the Crystal Report Viewer Control. If it's there, something is preventing the report from rendering. If it's not, something is preventing the ActiveX control from either downloading or installing when you try to view the reports. Since the MC has the same problem I might bet on number one, but who knows...?

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