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CSC SSM High CPU Usage

jjadkins2112
Level 1
Level 1

         Hello,

   I am new to cisco and need help with a problem. I have configured an ASA 5510 and 2960S 48 port switch in a lab environment. I have two laptops connected to seperate subinterfaces with server 2003 as dhcp server for one network. Everything has been working fine as we have been testing the ASA while also testing the csc smm module. When we came in today we noticed the csc module cpu is running at 100% constantly and http traffic is extremely slow. I have not yet received my smartnet contracts from the vendor or I would open a TAC case and I have read on the net that this is a common problem. Thanks for the help.

1 Reply 1

Marcin Latosiewicz
Cisco Employee
Cisco Employee

Jeremy,

hard to say at a glance, but you can look into whether debugging and logging are enabled.

It's eiuther debugging or certain features - one basic check you can do is to see if you can resolve DNS properly from CSC (from CLI).

Opening a TAC case will be best ;-)

M.

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