CSM 3.2 troubleshooting problem with updates from behind proxy server

[matthewhranicka]

Is there a log file or debug I can run on CSM to troubleshoot IPS signature update downloads from behind a proxy server? Error message varies from try basic authentication on Proxy server to bad checksum error on file.

[irisrios]

Try to get the CSM diagnostics file from the server. FAQs and Troubleshooting Guide for Cisco Security Manager 3.x:

http://www.cisco.com/en/US/docs/security/security_management/cisco_security_manager/security_manager/3.0/troubleshooting/guide/ipsts.html

Using Monitoring, Troubleshooting, and Diagnostic Tools:

http://www.cisco.com/en/US/docs/security/security_management/cisco_security_manager/security_manager/3.2/user/guide/monidiag.html