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CSM 4.3 Client

jonhill
Level 1
Level 1

We've recently deployed CSM but I'm struggling to connect CSM from a client.

I've installed the clinet on my laptop and all the icons now appear on my desktop but when I click on the Configuration Icon the HDD wirs for a few seconds then nothing happens, no errors or anything.

I've checked the logs folder for CSM client but its empty.

Please could some give me some help on how to get the client working?

Thanks

Jon

1 Reply 1

One issue could be java heap size although it should throw an error if it was this.

Try editing the csm desktop 4.3 .lax file in csm client folder and a line in there has setting for heap size. Default value is 1152m change this to 512m save and try.

Sent from Cisco Technical Support Android App

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