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Error Code 3221225761 Cannot Delete Files In Mac Library

kale
Level 1
Level 1

We are receiving the error 3221225761 "Cannot delete" when ever Cisco Secure Endpoint tries to quarantine a file in the Mac /Library/Mail/ directory on a users device. This is where most of our alerts come from so it is making it difficult if not impossible to resolve a majority of our incidents involving Mac devices.

 

Has anyone else experienced this?

Any suggestions on what could be causing this or possible solutions?

Error Code Description

3221225761
Cannot delete

 

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