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Error importing Active/Passive ASA's into PRSM "ASA's have same CX..."

nrunge1
Level 1
Level 1

I have a TAC case open. After first "misplacing" my ticket last week they have been of very little help.

ASA 5585 SW Version 9.1(4)

CX Modules SW Version 9.2.1.2(77)

PRSM SW Version 9.2.1.2(77)

The mgmt-plane trace log from PRSM seems to have relevant information but it hasn't led me to anything. Thought a few other sets of eyes might point me in the right direction.

Search the attached file for "Both Active and Standby ASA have same CX!". That seems to be the log of the ASA discovery. 

 

2 Replies 2

nrunge1
Level 1
Level 1

Talked to TAC, it is a combination of bugs.

#1. Use the primary ASA's IP address, not the hostname

#2. On the pop up for entering your ASA you have to close out and re-open it if you actually want new information to be sent. I was always trying the IP address after first entering the hostname. 

Hi,

 

Did you get a solution with these tips TAC suggested you?

 

Thanks in advance.

Regards

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