Firepower 1010 no internet

[Markflan]

Hi there,

got a new firepower 1010 and stuck at first hurdle setting it up .. at first boot I put in manually my Static IP, subnet and GW and it won’t connect out .. I’ve put these IPs into my laptop and works so I know my external line works .. but am I missing something silly ?  I’ve reset this 3 times now and still nothing ? Is there a simple rule or policy I need to edit or allow for my network to get out to the internet ? I’m struggling to find a setup manual or even idiots guide that relates even to my version of the FW ?
Please help and thanks in advance 

[Marius Gunnerud]

We would need more information about your setup to come with possible solutions.

• what software is the FTD device running (ASA or FTD)?
• If FTD software, how is your FTD being managed (FDM or FMC)?
• How have you cabled your FTD to the network? are you sending the mgmt interface through the FTD data interfaces?
• Have you configured the FTD data interfaces or just the management interface?
• are you able to ping the GW from the FTD? either "ping system a.b.c.d" or enter expert mode and ping from there.

[Marvin Rhoads]

Generally speaking you need at least an Access Control Policy rule to allow outbound traffic (default is to deny) and a dynamic NAT/PAT to translate your internal private addresses to the outside interface address.

[Markflan]

Hi All

thanks for all the advise and follow ups but it turned out that when i recived the latest version of software 7.2.5 from Cisco for the 1010 it immediately worked and then as I found out there was a bug in the version i had .. go figure  

thanks again 

Mark