Firepower 1010 reset management interface issue

[craig264]

Hi, 

I am trying to recover access to the FDM on a FirePower 1010 NGTW.

I have tried to reset the unit to factory with limited success,

I am currently trying to reset the management to factory default config, but am getting the following error:

> configure network ipv4 dhcp-dp-route
management0 is configured for IPv4 DHCP, but no addresses found.
management0 is configured for IPv6 DHCP, but no addresses found.
management0 is configured for IPv6 DHCP, but no addresses found.

> show network
===============[ System Information ]===============
Hostname : firepower
DNS Servers : 208.67.222.222
208.67.220.220
2620:119:35::35
DNS from router : disabled
Management port : 8305
IPv4 Default route
Gateway : data-interfaces
IPv6 Default route
Gateway : data-interfaces

==================[ management0 ]===================
Admin State : enabled
Admin Speed : 1gbps
Operation Speed : indeterminate
Link : link-down
Channels : Management & Events
Mode : Non-Autonegotiation
MDI/MDIX : Auto/MDIX
MTU : 1500
MAC Address : D0:DC:2C:F5:A1:80
----------------------[ IPv4 ]----------------------
Configuration : DHCP
----------------------[ IPv6 ]----------------------
Configuration : DHCP

===============[ Proxy Information ]================
State : Disabled
Authentication : Disabled

Any ideas?

[MHM Cisco World]

connect any SW to this port and push default route 
you config your mgmt interface to get IP and route via DHCP and there is any device provide the ip and route to mgmt interface 

MHM

[craig264]

Hi, 

Thank for replying - not sure what SW refers to?

[Marvin Rhoads]

Your output shows the link is down for the management port. We also normally set a manual ipv4 address for the interface. But if you use DHCP then the interface should be connected and up with a reachable DHCP server on the associated network.

[MHM Cisco World]

any SW that can provide IP to mgmt interface 

MHM