Firepower AD User keeps getting locked

[acastillo@assanet.com]

Hello Guys,

For some time I´ve been having problems with my AD user for Firepower user agent.

I have Cisco Firepower User Agent for Active Directory running as a service  logged On as the username I have assigned for Firepower and its running but for some reason it keeps getting locked for bad password attempts. As soon as I unlocked the domain user, after a minute, it gets locked again.

Any Thoughts?

I´m running Windows Server 2008 R2 Standard

Thanks

[mikael.lahtela]

No sure what is going on here if it has been working before.
Sounds like there is some issues with the password that the user agent is using.
Maybe open a case with Cisco TAC.

br, Micke

[acastillo@assanet.com]

thank you for replying to my problem,

We do unlock the account for firepower in Active Directory but it gets locked again after a couple of minutes, no one else uses that account other than the agent.

[mikael.lahtela]

I think there is something wrong with the user agent.
I just saw that if you install the User Agent you need to be logged in with the user account created in the AD when doing the installation.
I might even try and make a clean install of the user agent.

br, Micke