firepower error issue

[jack lee]

hi, Our firepower has the following two wrong reports. What are the reasons for the operation of equipment? 1:URL Filtering Monitor URL Filtering download failure 2: Smart License Monitor Smart agent communication error with Smart Licensing Cloud. thank you for your reply!

[jack lee]

attach is the error

[yogdhanu]

Hi 

I couldn't see the error attached but it seems like your fmc might have connectivity issues.

If you are using proxy or passing the traffic of fmc via firewall or sal  decryption in between, you can try bypassing them or make sure following urls are explicitly allowed.

Service.brightcloud.com port 80

Database.brightcloud.com port 443

Tools.cisco.com for smart license port 443

Hope it helps,

Yogesh