Firepower subscription term counts down

[michaelzhq]

How does the term of Firepower subscriptions count down? from the date of purchase or the date of activation?

A client has purchased IPS and AMP subscriptions with Firepower 4110 about 3 months ago but none is installed. Do they still have one year term to use?

Thanks.

Michael

[Marvin Rhoads · Accepted solution]

FTD Smart license subscriptions begin counting when they are provisioned to the customer's Smart account (during order fulfillment).

You may be able to get a one time adjustment via the Cisco Account Manager in a case such as you describe.

[Rahul Govindan]

Marvin is correct, license begins when order is placed. You can also set the start date of the license start (upto a year into the future I believe) when the order is placed.