Firewall rebooting again and again

[r.kukreja]

Dear Experts,

Our cisco asa 5510 getting sometimes boot and sometimes not. sometimes LED on port comes back if boot and sometimes not. what are the parameter

should be check to rectify problem.

Regards,

Rajat

[varrao]

Rajat,

Could you verify if yuo see any crashinfo on the firewall, you can check it by using the command "show crashinfo", we need to verify whether it is hardware issue or software issue. Also please let me know the version of ASA software that you are running?

Thanks,

Varun

[r.kukreja]

Hi ,

I am attaching file here about sh crashinfo. we are using os version 7.0(4)

kind regards,

Rajat

[varrao]

Rajat,

There are few issues that I could figure out in the file that you attached, first of all, you are running on 0% free memory, so the firewall is bound to rebbot again and again. My suggestion to you would be to upgrade the firewall memory first, since it is running on only 256 MB, and if after that it keeps rebooting, open a TAC case and provide the engineer with the crashinfo for further investigation.

Hope this helps.

Thanks,

Varun