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FMC external authentication with RADIUS locks AD user

Robin-H
Level 1
Level 1

In FMC 7.6.x, we configured two ISE servers as RADIUS External Authentication Object.

The ISE are forwarding the authentication to our Windows AD.

The user now makes one bad login attempt to FMC and the AD account is being locked. AD is set to lock the account after the third bad attempt.

Can I prevent this by setting the "RADIUS-Specific Parameters - Retries" in FMC to 1? It´s currently set to 3. Or is the ISE trying too hard?

1 Reply 1

nspasov
Cisco Employee
Cisco Employee

One question and answers below:

  • Are you saying that a failed authentication triggers 3 or more attempts resulting in AD account lockout? I am asking because I just tested this in my lab with versions 7.7.10 and 10.0 and I could not replicate the issue and only see 1 x failed attempt. 
  • The value for "Retries" dictates the number of attempts against the primary AAA server before switching to the secondary. 
  • You can also explore the Failed Authentication Protection feature in ISE located under the Advanced Settings in your AD ISE configurations

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