FMC Geolocation update constanly

[kevinTHEdignum]

FMC 4500 appliance set to auto download and install Geo location updates.  Task notifications keep stating that the download and install were successful but the FMC file in use is not the same as the "installed" version.  FMC continuously attempts to do this.

HA pair FMC code version 7.0.1.1 (build 11)

update number 2022-5-24-100

running 2022-5-9-001

How does this get remediated?

[Mohammed al Baqari · Accepted solution]

Hi,

I had same problem and fixed it by updating GeoDB manually to 31-05-2022.

Step 2

Choose System > Updates.
Step 3

Click Geolocation Updates.
Step 4

Choose Upload and install geolocation update.
Step 5

Browse to the update you downloaded, and click Upload.
Step 6

Click Import.
Step 7

Optionally, monitor the task status;
Step 8

After the update finishes, return to the Geolocation Updates page or choose
Help > About to confirm that the GeoDB build number matches the update you
installed.

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[kevinTHEdignum · Accepted solution]

On the Software download site for FMC 4500, the latest version available is
[cid:image001.png@01D8797F.8285E490]

This is a version below what is attempting to be installed over and over again. I do not see the 2022_05_31 file for the 4500
Am I in the correct spot?

[Mohammed al Baqari]

I had the problem on vfmc. But you are in the right place for your model.
Try to download the same version and install it manually.

Is your unit in HA pair? Try to failover and see if the other one got the
same problem.

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