03-25-2025 08:55 AM
Hello! Has anyone with an FTD managed by FMC run into this issue? I am trying to upgrade the FTD os using the FMC wizard. When I go to push out the image file to the devices (2 devices as part of an HA pair) it seems to only push it out to one of the devices, or at least only recognizing it as going to one device, as such, I can not get passed this window. The window says “one or more units are missing the upgrade package.” If I reset the workflow and start again, the same thing happens. I have has a TAC case open for weeks now with no resolution. The TAC tech tells me both devices did indeed receive the upgrade image file, which he can see via CLI. The tech notes the upgrade can be done via CLI, but I am not happy with that solution because something is clearly awry somewhere. I would like to determine why FMC claims the one unit does not have the file. Has anyone seen this before or does anyone have any insight? Thanks!
03-26-2025 07:05 AM
Can you share or unicast me your TAC case?
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05-06-2025 08:59 AM
My apologies, I just saw your response now. Anyway, we tried this about 20 times on multiple days -- and that is not exaggerating. We scheduled a window to try to troubleshoot and it magically, and unexpectedly worked as it should have, without making any changes.
05-06-2025 09:10 AM
I fixed it for you
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