FTP Access issue

[Imran Ahmad]

Hello,

I have issue accessing FTP links through my Cisco Firepower ASA 5545.    Although FTP inspection is enabled on my Firewall, but still I can not access any public ftp links.

Bellow error I get on my ASA logs:

4|May 08 2017|11:12:32|507003|192.168.2.6|52771|203.215.171.18|21|tcp flow from inside:192.168.2.6/52771 to outside:203.215.171.18/21 terminated by inspection engine, reason - disconnected, dropped packet.

[Mohammed al Baqari]

Is it enabled on the global policy or interface policy. If interface one, make sure that your service policy is assign to the right interface

[Imran Ahmad]

Hi Mohahmmed,   it is enabled on Global-Policy .   

[Mohammed al Baqari]

Can you share your ACL and Policy configs. Also, please run a packet trace and share the result