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FWSM reset

mj11
Level 3
Level 3

Hi All

I have had a strange issue with a pair of FWSM's in 2 6500's, it seems there was a failover but both module's have been reset.

CAT1

Feb 03 17:08:46.525: %SNMP-5-MODULETRAP: Module 8 [Down] Trap
Feb 03 17:08:46.522: SP: The PC in slot 8 is shutting down. Please wait ...
Feb 03 17:09:01.525: SP: shutdown_pc_process:No response from module 8
Feb 03 17:09:11.382: %C6KPWR-SP-4-DISABLED: power to module in slot 8 set off (Reset)
Feb 03 17:10:56.093: %DIAG-SP-6-RUN_MINIMUM: Module 8: Running Minimal Diagnostics...
Feb 03 17:10:59.796: %SVCLC-5-FWVTPMODE: VTP mode is set to non-transparent
Feb 03 17:11:00.068: %SNMP-5-MODULETRAP: Module 8 [Up] Trap
Feb 03 17:10:59.556: %DIAG-SP-6-DIAG_OK: Module 8: Passed Online Diagnostics
Feb 03 17:11:09.598: %OIR-SP-6-INSCARD: Card inserted in slot 8, interfaces are now online
Feb 03 17:15:27.269: %SNMP-5-MODULETRAP: Module 8 [Down] Trap
Feb 03 17:15:27.266: SP: The PC in slot 8 is shutting down. Please wait ...
Feb 03 17:15:42.266: SP: shutdown_pc_process:No response from module 8
Feb 03 17:15:52.277: %C6KPWR-SP-4-DISABLED: power to module in slot 8 set off (Reset)
Feb 03 17:17:36.670: %DIAG-SP-6-RUN_MINIMUM: Module 8: Running Minimal Diagnostics...
Feb 03 17:17:39.908: %SVCLC-5-FWVTPMODE: VTP mode is set to non-transparent
Feb 03 17:17:40.280: %SNMP-5-MODULETRAP: Module 8 [Up] Trap
Feb 03 17:17:39.312: %DIAG-SP-6-DIAG_OK: Module 8: Passed Online Diagnostics
Feb 03 17:17:49.678: %OIR-SP-6-INSCARD: Card inserted in slot 8, interfaces are now online

CAT2

Feb 03 17:10:26.028: %SNMP-5-MODULETRAP: Module 8 [Down] Trap
Feb 03 17:10:25.912: SP: The PC in slot 8 is shutting down. Please wait ...
Feb 03 17:10:41.040: SP: shutdown_pc_process:No response from module 8
Feb 03 17:10:51.048: %C6KPWR-SP-4-DISABLED: power to module in slot 8 set off (Reset)
Feb 03 17:12:36.082: %DIAG-SP-6-RUN_MINIMUM: Module 8: Running Minimal Diagnostics...
Feb 03 17:12:40.803: %SVCLC-5-FWVTPMODE: VTP mode is set to non-transparent
Feb 03 17:12:41.335: %SNMP-5-MODULETRAP: Module 8 [Up] Trap
Feb 03 17:12:40.398: %DIAG-SP-6-DIAG_OK: Module 8: Passed Online Diagnostics
Feb 03 17:12:50.818: %OIR-SP-6-INSCARD: Card inserted in slot 8,interfaces are now online

Does anyone know of any issues that would cause this issue, the software is 4.1(7) and no changes had been made for about 18 hours.

Regards MJ

1 Reply 1

Marvin Rhoads
Hall of Fame
Hall of Fame

Symptoms appear consistent with hitting a fatal bug of some sort.

Have you checked the filesystems of the units to see if a crashdump was generated? You'll probably need to open a TAC case to get to the bottom of it.

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