Geolocation failed

[Sheraz.Salim]

Hi All.

I try to download this geolocation database directly from cisco software and also tried from FMC update but no sucess kindly please advise.

FMC version 6.2.0

Message Center Tasks Tab Your task Installing Sourcefire GeoLocation Database Update version: GeoDB-2017-05-22-002 (Local Install) failed at Mon May 29 08:56:30 2017

Failed to install Geolocation Update. Please contact technical support.

[Sheraz.Salim]

Open a TAC case with cisco.

TAC Engineer mentioned instead of doing update from the software better to download the file first from cisco software and uplaod it. however, this also did not resolve the issue.

still waiting for the TAC will update you once got the information.