Geolocation update failing

[mahesh18]

Hi ,

Under task status i see

installing Sourcefire GeoLocation Database Update version: GeoDB-2015-07-18-001 Local Install Need to know why this update is failing? Regards Mahesh

Failed to install Geolocation Update. Please contact Sourcefire support.

[Marvin Rhoads · Accepted solution]

What do you get if you check the following:

https://support.sourcefire.com/auto-update/auto-dl.cgi/<your license key>/GetCurrent/sf.xml

If you go back and perform a user-initiated update now does it work?

If it continues to fail, your best option is probably to contact the TAC. They can quickly drill into some logs in the file system to see exactly what's happening.

[mahesh18]

Seems installing was failing as we already have the latest Geo Database

Type	Current	Latest
Geolocation Update
Local Geolocation Update	2015-07-18-001	2015-07-18-001

Regards

Mahesh