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Global Correlation update Failure error

Neelesh Marathe
Cisco Employee
Cisco Employee

‎05-13-2014 11:52 PM - edited ‎03-10-2019 06:11 AM

Hello,

I have received following error in IPS regarding global correlation update

A global correlation update failed: ExecLoadCollabUpdate control transaction failed: Control transaction cannot be completed at this time

is any one aware about this error? is it major issue and affecting IPS? I think this is because correlation update failure. Please let me know if any one has more information on this error

 

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Saurav Lodh
Level 7
Level 7

‎05-14-2014 12:21 AM

Whenever a global correlation update fails, an evError event is generated. The error message is included in sensor statistics. The following conditions result in a status message with the severity of Error:

•The sensor is unlicensed

•No DNS or HTTP proxy server is configured

•The manifest exchange failed

•An update file download failed

•Applying or committing the update failed

For global correlation update fails, refer

http://www.cisco.com/c/en/us/support/docs/security/ips-4200-series-sensors/50360-ids-faq.html

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