Health: FMC Not Available ( FMC-Disable )

[Anuj tanwar]

Hi Team,

Can anyone help me with this why is it showing FMC disabled? 

How I can fix this

Thanks 

[Marius Gunnerud]

You would need to provide more information for us to be able to assist you.

• Is this physical or virtual FMC?
• Is the FMC a standalone or HA setup?
• Where are you seeing the FMC as disabled?
• Was there any change performed before the issue was observed?
• What version is the FMC running?
• Are you seeing any other errors?
• Could you provide a screenshot of the error?

[Anuj tanwar]

Hey thanks for the reply I have fixed this issue but now I'm getting this issue 

Is this physical or virtual FMC? Virtual FMC
Is the FMC a standalone or HA setup? Standalone
Was there any change performed before the issue was observed? NO
What version is the FMC running? 7.2.4
Are you seeing any other errors? yes
Could you provide a screenshot of the error? mentioned

can you please suggest some solution 

ASA-5516X

Deployment failed due to timeout communication with the device. If the problem persists after retrying, contact Cisco TAC.

[Marvin Rhoads]

The FMC address must be able to reach the ASA 5516-X management interface address via tcp/8305 (and vice versa - communications are initiated both ways).

[Anuj tanwar]

when I grep this 

netstat -pan | grep 8305
(Not all processes could be identified, non-owned process info
will not be shown, you would have to be root to see it all.)
tcp 0 0 X.X.X.X:8305 X.X.X.X:58675 ESTABLISHED -
tcp 0 0 X.X.X.X:8305 X.X.X.X:56469 ESTABLISHED -

[Marius Gunnerud]

on the CLI go into expert mode and enter:

pmtool status | grep -i down

pmtool status | grep -i sftunn

[Anuj tanwar]

Hi, The same issue has been fixed. there is an issue with the sftunnel.

Thanks