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How to find distributor ID?

compnet.mtc
Level 1
Level 1

I have Cisco FMC(Firepower Management Center) and want to renewal license FMC but base from information cisco web, we must migrate old SKU license to new SKU License.

I have open case from https://customerservice.cloudapps.cisco.com/ to migrate the SKU FMC. But the TAC needs the Distributor ID. How to find the Distributor ID?

2 Replies 2

Marvin Rhoads
Hall of Fame
Hall of Fame

Are you moving from classic license (old style) to smart license? If so, you should be able to provide the old PAK number to the licensing support team so that they can provision it as a Smart license. I did this myself just a month ago.

seanmccaskie
Level 1
Level 1

If you copy/paste a PAK or Serial Number into CCW-R as if you were doing a smartnet quote, it should display details regarding the distributor under which it was originally purchased.  

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