how to get service agreement

[alanajjar]

Hi,

If we try to download signature update, the cisco site will ask for cisco account with service agreement. how can i get this agreement? and can i get a service agreement for ips only, or its a global one?

thanks

[attmidsteam]

You probably should talk to an account rep but you'll want SmartNet & then signature update support. This will be per sensor (serial # needed) but depending upon the size of your corp you may get a discount.

[alanajjar]

Hi,

Thanks for the response. can you explain in details or send a URL address that explain the steps to get Smartnet and sig update.

regards

[attmidsteam]

No idea exactly but this seems like a good place to start.

http://www.cisco.com/web/ordering/or13/or8/order_customer_help_how_to_order_listing.html