05-09-2017 03:14 AM - edited 03-12-2019 02:20 AM
Dears ,
Need help with installing and configuring the CISCO ASA FIREPOWER SERVICE in ASA5506-X
05-09-2017 05:43 AM
Assuming that you have required license, please follow the below link for initial install of firepower services on ASA. It includes step by step instructions:
http://www.cisco.com/c/en/us/support/docs/security/asa-firepower-services/118644-configure-firepower-00.html
Let me know if that helps.
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AJ
05-15-2017 02:58 AM
05-15-2017 05:04 AM
I've found ASDM 7.7(1.x) to be buggy that way.
Try downgrading the ASDM to 7.6(2.150) and then reconnect.
05-15-2017 06:00 AM
05-15-2017 08:34 AM
Have you tried clearing your Java temporary files or accessing from a different computer?
You might also try the Java Web Start launcher as an alternative.
05-15-2017 08:55 PM
You may also be hitting this bug:
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvd12493
There is a brand new ASDM release 7.8(1) that fixes the bug. It can be found here:
https://software.cisco.com/download/release.html?mdfid=286283326&flowid=77251&softwareid=280775064&release=7.8.1&relind=AVAILABLE&rellifecycle=&reltype=latest
05-15-2017 10:24 PM
hello Marvin,
I have a doubt that asa firepower service as issue with asdm, as if connected without firepower , the ASA can be configured in ASDM
05-15-2017 10:28 PM
Oh so are you saying that only with FirePOWER module you get that error?
If so, please check the configuration and share output of:
show module sfr detail
...as ASDM uses that address information when connecting to the module. Your ASDM client must be able to reach the sfr module's configured IP address via tcp/443.
05-15-2017 10:41 PM
05-15-2017 10:55 PM
I was able to setup wizard for the asa using ASDM, after I configure the ip for firepower services , then I open the ASDM I get the error
05-15-2017 11:10 PM
OK - I understand the problem better now.
I see you are running FirePOWER 5.4.1-211 and ASA 9.5(1). The compatibility guide says you shald have ASA 9.5(1.5) +. Reference:
http://www.cisco.com/c/en/us/td/docs/security/firepower/compatibility/firepower-compatibility.html
In the 9.5 train, 9.5(3.9) is currently the latest and recommended release for that train. Reference:
https://software.cisco.com/download/release.html?mdfid=286283326&flowid=77251&softwareid=280775065&release=9.8.1&relind=AVAILABLE&rellifecycle=&reltype=latest
Also, your version 5.4.1-211 is the first release of FirePOWER for the ASA 5506-X. I would suggest re-imaging it to a current release like 6.2. There have been a lot of bug fixes and improvements in the past couple of years between those two versions.
05-15-2017 11:34 PM
thanks marvin, but is there way to get the 9.5(3.9), as we don't have smartnet to download
05-16-2017 12:37 AM
Sorry but a support contract is required to download new software versions.
If you bought FirePOWER licenses you should have access to those FirePOWER images.
05-16-2017 07:27 AM
dear marvin,
downgraded the java to 8u41 it worked
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