07-14-2009 06:32 AM - edited 03-10-2019 04:42 AM
Received follow error after service module was restarted:
From diagnostics event -
07/13 13:08:10.573 E [2] komodo_plus_lb_pc_port[2/7]: check_ether_packet failed (err-code 43)
From sh log -
Jul 13 13:04:34: SP: The PC in slot 2 is shutting down. Please wait ...
Jul 13 13:05:04: SP: PC shutdown completed for module 2
Jul 13 13:05:14: %C6KPWR-SP-4-DISABLED: power to module in slot 2 set off (Reset)
Jul 13 13:08:09: %DIAG-SP-6-RUN_MINIMUM: Module 2: Running Minimal Diagnostics..
.
.Jul 13 13:08:11: %HA_EM-6-LOG: tmpsys:/eem_policy/Mandatory.go_bootup.tcl: GOLD
EEM TCL policy for boot up diagnostic
Jul 13 13:08:11: %DIAG-SP-3-MAJOR: Module 2: Online Diagnostics detected a Major
Error. Please use 'show diagnostic result <target>' to see test results.
Jul 13 13:08:11: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 2: TestPCLoopback fai
led on port(s) 3-4
Jul 13 13:08:11: %OIR-SP-3-LC_FAILURE: Module 2 has Major online diagnostic fail
ure, Card will be powered reset to re-run diagnostic. Please check sup-bootflash
diaginfo file for previous detailed diagnostic resu
Jul 13 13:08:12: %OIR-SP-3-PWRCYCLE: Card in module 2, is being power-cycled off
(Diagnostic Failure)
Jul 13 13:08:12: %C6KPWR-SP-4-DISABLED: power to module in slot 2 set off (Diagn
ostic Failure)
Jul 13 13:11:38: %DIAG-SP-6-RUN_MINIMUM: Module 2: Running Minimal Diagnostics..
.
.Jul 13 13:11:40: %HA_EM-6-LOG: tmpsys:/eem_policy/Mandatory.go_bootup.tcl: GOLD
EEM TCL policy for boot up diagnostic
Jul 13 13:11:40: %DIAG-SP-3-MAJOR: Module 2: Online Diagnostics detected a Major
Error. Please use 'show diagnostic result <target>' to see test results.
Jul 13 13:11:40: %CONST_DIAG-SP-3-BOOTUP_TEST_FAIL: Module 2: TestPCLoopback fai
led on port(s) 3-4
07-14-2009 07:18 AM
Looks like your IDSM is sick. I'd open a TAC case to get it RMA'ed.
07-16-2009 12:00 AM
Try removing it from the chassis once and then reinsert.
If that does not work, and you cant re-image the module by any menas, go for RMA, as mentioned by the first responder.
Regards
Farrukh
07-16-2009 12:51 AM
Reseat was my first option as we couldn't access the module. Temporarily indicates good condition but then fails.
Replacement module on route.
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide