IDSM-2 re-image issue

[Mohammed Faiz Mohiuddin]

Hi Netpros,

I am getting this error when I trying to re-image the IDSM-2 in maintenance partition. Actually I dont know the password for the administrator account and re-image was only option according to documentation. This is the step i am following:

guest@dc-idsm-ii.localdomain#upgrade ftp://User1@10.1.10.198//WS-SVC-IDSM2-K9-sys-1.1-a-6.0-2-E1.bin.gz --install
Downloading the image. This may take several minutes...
Password for User1@10.1.10.198:
ftp://User1@10.1.10.198//WS-SVC-IDSM2-K9-sys-1.1-a-6.0-2-E1.bin.gz (25662K)
/tmp/upgrade.gz           [########################]   25662K | 8838.99K/s
26278451 bytes transferred in 2.90 sec (8838.70k/sec)
ERROR:  /tmp/upgrade.gz: not in gzip format

Am i missing anything?

Thanks

-- FAIZ

[rhermes]

It looks like your commands and the image file are correct.

Did you boot the IDSM into the maintenance partition before you started?

from the router:

hw-module module (module number) reset cf:1

after upgrading reboot the IDSM into the application partition:

from the router:

hw-module module (module number) reset hdd:1

[Mohammed Faiz Mohiuddin]

Yes I did exactly what u have mentioned, but the ERROR message

in the end is strange isnt it.

Please let me know if anyone has come across similar kind of problem.

Any feedback appreciated.

Thanks

--Faiz

[rhermes]

It looks like you are following the instructions for installing an IDSM system image in this guide:

http://www.cisco.com/en/US/docs/security/ips/6.0/configuration/guide/cli/cliImage.html#wp1031992

If you have performed each step as described and are still getting this error message, you might want to open a TAC case on your IDSM.

If your IDSM is defective, they can RMA it (assuming you have a maintainence contract).

- Bob