12-12-2005 05:13 PM - edited 03-10-2019 01:47 AM
Hi.
I am trying to upgrade IOS of a Router device (3845) using RME 3.5 (CiscoWorks VMS 2.3). It always fail. The error is the next:
Starting Job: ID - 37
Owned by : admin
Job description: Upgrade Job.
Results e-mailed to : Not specified
Time created : 12 Dec 2005 17:39:30 CST
Scheduled time : 12 Dec 2005 17:39:29 CST
Total number of devices in the job: 1
Reboot devices immediately after download : no
Update boot commands in config file: yes
Back up current running image: no
Stop if error detected : no
Use Tftp Fallback for Image Boot : no
Job running on : MXOCCCWK02 (10.26.26.132)
Tftp Root Directory : e:\PROGRA~1\CISCOW~1\tftpboot
Processing Device : 10.26.26.36 (#1 of 1)
Start Time : 12 Dec 2005 17:41:12 CST
Running System S/W : 12.4(3a) IP
Upgrading System S/W : 12.4(2)T1 IP|FIREWALL|VOICE|PLUS|SSH|3DES
Bootldr upgrade not selected or not applicable
Device cannot be locked for exclusive write access.
Software Upgrade cannot be performed on the device
Error Info Code: '4059'
Message: 'Device cannot be locked for exclusive write access. '
Action/Reason: 'Job Manager returned error: Error Code: 1 Message: Error
during authentication:1
. Problem Cause: Device may be used by another
Resource Manager Essentials application.
Recommended Action: Please retry the operation later. If the
problem persists, contact your technical support representative for
assistance.'
Image Upgrade Failed
End Time : 12 Dec 2005 17:41:17 CST
Time Taken: 5 secs
Job encountered error. Job aborted.
End of Job
I don´t have any job pending in Net Config or Config Editor. I tried with other device and the issue is the same. I erased the devices. Next, I added the devices and I tried again and the error appears again.
The flash of the devices has enoguh free memory. I don´t have tftp blocked. The tftp service of CiscoWorks is running. I can backup (add image) the IOS of the device using RME, but the upgrade with RME always fail.
Someone know what is happening?
Thanks.
12-16-2005 12:23 PM
If your OS is Windows, try the following:
Close all CW sessions
Go to C:\program files\CSCOpx\bin
type the following commands:
net stop crmdmgtd
perl dbpasswd.pl dsn=cmf encryption=yes npwd=c2ky2k
net start crmdmgtd
Wait for 5 minutes for the processes to start properly
Now, go to RME -> Administration -> Software Management -> Edit Preferences
Put check mark on 'turn debugging on'
Try the job again.
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