cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
Announcements

477
Views
0
Helpful
1
Replies
Highlighted
Beginner

IPS AutoUpdate does't work

Hi all,

I have ASA 5545x with IPS module and i will be very appreciate if someone help with problem - IPS AutoUpdate trouble. I check all neсessary troubleshooting steps: 

·         Signature updates require a valid Cisco Services for IPS subscription and license key. Go to http://www.cisco.com/go/license and click IPS Signature Subscription Service in order to apply for a license key. Yes, I Have subscription

·         A Cisco.com (CCO) user account that is associated with an active Cisco Services for IPS subscription. Yes, it is

·         Privileges to download cryptographic software. Go to http://tools.cisco.com/legal/k9/controller/do/k9Check.x?eind=Y in order to check if you have access. I successfully login, but i don't see helpful information, but i can manually download IPS update files.

See error below: Error AutoUpdate exception: [6,13]

1 REPLY 1
Highlighted
Beginner

Vadimsemenov06,

 

Please double check about URL in used. Should be with double "//" after the IP address.

 

https://72.163.4.161//cgi-bin/front.x/ida/locator/locator.pl

 

Please refer following link:

 

https://supportforums.cisco.com/document/116116/ciscocom-ip-address-change-auto-update-configuration

 

Johan.

 

 

 

 

Content for Community-Ad