12-18-2006 07:43 AM - edited 03-10-2019 03:22 AM
Hi;
I'm having a problem using the IPS viewer ver 5.1 software. i can connect to the IDS through both ssh & Https but when i those same credentials to load the IPS sodtware i get the attached error message. Does anyone know where i could look to find the resolution to this problem?
12-18-2006 10:44 AM
What version is your sensor? The IEV 5.1 will only work with IPS sensors version 5.0 and higher, it will not work with version 4.1 or earlier.
That error message is what I would expect to see when trying to connect to a version 4.1 sensor.
12-18-2006 11:43 AM
What's version is it? IEV5.1 does not support IDS 4.x and 3.x. Check the README file of IEV5.1. If your sensor has IDS 4.x, use old version of IEV4.x. - Xiaoli
12-19-2006 07:38 AM
Thanks for the response guys i am running an unsupported version indeed.
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