IPS Maintenance Contract

[Bethuelle]

Hi,

Wish to know what I can do to obtain an IPS maintenance contract.

thanks

[smilic · Accepted solution]

hi,

there are two support contracts that you can have:

1. hardware support (shared support or smartnet, depending on partner type)

2. signature update license

In order to have license for signature updates, you also need to buy hardware support. License cannot last longer that hardware support.

Regards,

Sasa