07-17-2025 02:40 AM
We are noticing that some of our MAB (MAC Authentication Bypass) devices, primarily printers, are intermittently losing their static endpoint group assignments in Cisco ISE and reverting to the default or "Unknown" profile. We have already verified that purging is not the cause, as the affected endpoints are consistently connected to the network. Given our complex environment, we suspect that the auto-profiling mechanism in ISE might be overwriting the static group assignments. We’ve raised a TAC case, but Cisco is requesting debug logs—which poses a challenge since we are not sure exactly when the issue is occurring. We are looking for best practices or configuration recommendations to prevent static endpoint groups from being overwritten, and to ensure persistent group assignments for MAB devices like printers. Any guidance on preventing dynamic profiling from interfering with static settings, or recommended policy configurations, would be appreciated.
07-17-2025 02:49 AM
Profiling profile condition is not correct I think
Can I see it
MHM
07-17-2025 03:25 AM
Just assigning the MAC add of the endpoint statically in a group
07-17-2025 03:27 AM - edited 07-17-2025 03:28 AM
can I see policy you add in ISE
also live log detail when printer wrong use defualt
MHM
07-17-2025 03:30 AM
Hi @Essa_Rahemi ,
When static endpoint groups for MAB devices revert to defaults, it’s often due to ISE’s auto-profiling overwriting assignments. Please consider the following:
Static Group Locking – Ensure static endpoints have the “Static Group Assignment” option enabled to prevent profiling changes.
Profiling Policy – Review profiling policies to exclude or limit profiling for critical MAB devices like printers.
Purge Settings – Confirm endpoint purge timers aren’t causing unexpected removals.
TAC Debug Logs – Since timing is uncertain, enable logging with filters on endpoint MACs to capture events when changes occur.
Implementing these should help maintain persistent group assignments.
07-17-2025 04:15 AM
i am thinking the same to prefer the static assignment for the MAB devices.
07-17-2025 03:39 AM
@Essa_Rahemi What version and patch are you running? Did TAC confirm it is not this bug? - https://bst.cloudapps.cisco.com/bugsearch/bug/CSCwi60778
Symptom: Endpoint which was assigned to identity group was removed from group post re authentication
Conditions: Endpoint /Endpoints have been assigned to static identity group. Endpoint re authenticates in the network.
You may need to install a patch, this was resolved in ISE 3.3 patch 3 and ISE 3.2 patch 6.
07-17-2025 04:14 AM
ISE = 3.3 patch 6. i seen that bug but it should not be present anymore in patch6
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