cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
188
Views
1
Helpful
2
Replies

license cisco firepower 2110

I am using cisco firepower 2110
Regarding the license with firewall, ips
I don't pay much attention to the smart licenses because the license part is added by the device seller.
But now when I deploy the configuration, it requires re-registering the Smart licenses.
I want to ask if I don't have a cisco account to manage the previous smart licenses, can I re-register?
If I register again, will I lose the previous licenses?
Because there was a problem with the old device supplier for a long time, I couldn't contact them
Thank you

 

2 Replies 2

Marvin Rhoads
Hall of Fame
Hall of Fame

Your Smart license SHOULD be registered to your company - not to the reseller. You may need to open a TAC licensing case to inquire where they actually are and get access to that Smart Account.

When you register, a token from that Smart Account is used. It will then validate that you have sufficient and current licenses in the account for your equipment's configured license types.

Do Tien Dung
Level 1
Level 1

Hi @Guillaume Martineau ,Contact the company, and open a case with TAC

They will support you if the contract is still valid,
or you can contact your equipment supplier for the best support

Thanks & Best Regards,
Do Tien Dung
Technical staff - Service support department
IT Operations Center
57 Huynh Thuc Khang Street, Dong Da District,
Ha Noi Capital, Viet Nam
www.vnptit.vn
live:.cid.edce5e4917b06b34
Review Cisco Networking for a $25 gift card