Logmonitor error [6529] syslog-ng not found

[ajallow]

Hi there,

I have CISCO Firepower 2100 series, only the console and Management ports are coming up all other ports are down.  I have connected via putty and getting the following error message

Logmonitor error [6529] syslog-ng not found

[Marvin Rhoads]

Was it working before? If so, has anything hanged recently (unexpected reboot etc.)?

What version of software are you running?

[ajallow]

It was working, had sudden power outage and since the it keeps rebooting. not sure, I think should be version 6, (the version it came with)

[Marvin Rhoads]

When an unplanned power outage results in a non-graceful shutdown, the system can become corrupted and require TAC assistance to recover.

[ajallow]

Thanks for the reply, kindly advise ho to go about TAC assistance

[Marvin Rhoads]

Contact TAC using the information listed in this page:

https://www.cisco.com/c/en/us/support/web/tsd-cisco-worldwide-contacts.html

You will require a support contract.

[ajallow]

Thanks much Marvin