Need help: ASA 5505 i2c_read_word_w_wait() error

[yuminyang]

Hi,

Anyone know a simple fix for this? or or any one can fix this for me, and how much the cost is? Or I should discard it?

Below is the console output when power is connected.

more info: It stuck at line:    Cisco Systems ROMMON Version (1.0(12)13) #0: Thu Aug 28 15:55:27 PDT 2008   for long time.

Thanks.

-yumin

buscontact@gmail.com

CISCO SYSTEMS

Embedded BIOS Version 1.0(12)13 08/28/08 15:50:37.45

Low Memory: 632 KB

High Memory: 251 MB

PCI Device Table.

Bus Dev Func VendID DevID Class              Irq

00  01  00   1022   2080  Host Bridge

00  01  02   1022   2082  Chipset En/Decrypt 11

00  0C  00   1148   4320  Ethernet           11

00  0D  00   177D   0003  Network En/Decrypt 10

00  0F  00   1022   2090  ISA Bridge

00  0F  02   1022   2092  IDE Controller

00  0F  03   1022   2093  Audio              10

00  0F  04   1022   2094  Serial Bus         9

00  0F  05   1022   2095  Serial Bus         9

Evaluating BIOS Options ...

Launch BIOS Extension to setup ROMMON

Cisco Systems ROMMON Version (1.0(12)13) #0: Thu Aug 28 15:55:27 PDT 2008

i2c_read_word_w_wait() error, slot = 0x0, device = 0x64, address = 134 byte count = 2. Reason: I2C_UNPOPULATED_ERROR

Platform ASA5505

Ethernet0/0

i2c_write_byte_w_wait() error, slot = 0x0, device = 0x64, address = 128 byte count = 1. Reason: I2C_UNPOPULATED_ERROR

esw_reg_read: i2c_write_byte_w_wait(0) returned 0x6

Ethernet port 0 could not be initialized.

Default Interface number-0 Not Up

Use ? for help.

rommon #0>

[julomban]

Yumin,

Please try to set the config register value to 0x1:

rommon #0> confreg 0x41

And reload the ASA by entering the following command:

rommon #0> boot

If that doesn’t work I am afraid that is more a hardware failure.

Regards,

Juan Lombana

[yuminyang]

Thanks, Juan.

I believe it is a hardware problem too.

It looks like that it has some problem to communicate with 'device = 0x64, address = 134' which is faulty. It may be related to port 0.

Anyone experts know what this device is? It it replaceable?

Thanks

[julomban]

Yumin,

If this is a new unit you should get back to your reseller or vendor otherwise you need to open a case with us so we can replace the unit (Cisco TAC).

Regards,

Juan Lombana

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