03-17-2011 09:37 AM - edited 03-10-2019 05:18 AM
Hey,
I am following this link
http://www.cisco.com/en/US/docs/security/ips/5.0/configuration/guide/cli/cliimage.html#wp1032373
My module have been in recover state for more than 12 hours
ASA-Ext/sec/stby# sh module 1 details
Getting details from the Service Module, please wait...
Unable to read details from slot 1
ASA 5500 Series Security Services Module-20
Model: ASA-SSM-20
Hardware version: 1.0
Serial Number: JAF1239ASAL
Firmware version: 1.0(11)4
Software version:
MAC Address Range: 0022.90c1.faea to 0022.90c1.faea
Data plane Status: Not Applicable
Status: Recover
What should I do to fix this module.
I am trying to recover it because it is not working and only shows up an unresponsive state
03-18-2011 12:31 AM
Hi,
The link contains pretty much the steps required.
asa# hw-module module 1 recover configure
Image URL [tftp://0.0.0.0/]: tftp://x.x.x.x/IPS-SSM-K9-sys-------.img <--- Make sure you're using a .img file
Port IP Address [0.0.0.0]: y.y.y.y
Specify 'gateway' address if tftp server x.x.x.x is in different subnet than y.y.y.y. It is advisable to use
tftpd32 from http://tftpd32.jounin.net/tftpd32_download.html
Leave vlan id as 0.
Now 'debug module'.asa# hw-module module 1 recover boot
At this point you should see the status of recovery. Things will be good if you do not see the module going
into a boot loop. Give it around 10-15 mins and check 'show module' output.
Paps
03-18-2011 07:16 AM
Hello,
That's exactly what I am doing. But the status only hangs in recover. I left it 12 hours but it nevers came up.
Thank you
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