PIX console problem

[emadehsan]

Dear guys

i can not console to my PIX 525

i tried many speeds and condition but nothing! also the cable and other component are ok.

any hint?

[thebrom]

I have seen issues where laptops appear to have a working serial port, but it actually isn't working properly anmd causes these types of issues. Have you verified that you can use the same laptop/pc to console into other units?

[vanishlite]

look, maybe its hardware failure PIX,

I was the same problem with many new ASA's

and I begin the RMA process.

Regards.