01-10-2018 01:44 AM - edited 02-21-2020 07:06 AM
Hello Team,
Some users have problems connecting to anyconnect. Previously it worked for them, but since Windows was updated (The last December) it gives them error.
>>> [Device Install (UpdateDriverForPlugAndPlayDevices) - VPNVA] ... !!! ndv: Device install failed for device. ndv: {Update Device Driver - exit(000005b4)} !!! ndv: Failed to install device instance 'ROOT\NET\0000'. Error = 0x000005b4 <<< Section end 2017/12/22 14:55:56.428 <<< [Exit status: FAILURE(0x000005b4)]
I have tried to re-install anyconnect, (From scratch, disabling the antivirus, ...), But it doen´t work.
Please, Any idea?.
Thank you.
Best Regards
01-10-2018 04:31 AM
Hello,
Please check the below recent thread:
https://supportforums.cisco.com/t5/vpn/anyconnect-windows-ver-4-50058-won-t-install/td-p/3096332
-AJ
01-11-2018 04:02 AM
Hi Ajay,
Thanks for your time.
I tried all tips about recent thread that you told me, but it doesn´t work. :(
I continue researching.
Thank you.
Best Regards,
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