We have had a client recently start using Google Docs for the productivity. They are constantly reporting problems with slowness or being cut off from the Google Docs, especially when they are trying to download the docs to a local location. They have an SDM generated setup for firewalling on their 2801 router. I really cannot pin down what the cause might be. When I remove the ACL's and Inspects from the interfaces everything works fine. I have attached the configuration of their current router. Any help would be appreciated.