09-19-2015 02:21 PM - edited 03-11-2019 11:37 PM
Hello, I just got another ASA5505 base license to train for my CCNA Security and I want to see if the license on the unit is the best one.
Where on the Cisco.com site can I submit the serial# to verify if I am not entitle to a security plus license ?
I remember the last ASA5505 I purchased in 2013, it was a base license, but once I submitted the serial # to Cisco they sent me a SECPlus license as I was entitle as er my serial#.
Anyone remember where to go for that ?
Here is what I got from Cisco:
Warning, our records indicate that the Cisco ASA Firewall hardware serial NUMBER that you submitted during registration has previously been licensed FOR A higher feature SET. The message above indicates the feature that has been downgraded FOR your ASA hardware serial NUMBER. This message IS provided AS A courtesy TO you. IF there IS no mistake, you can proceed WITH the installation AS usual. BEFORE installing the KEY below, please DOUBLE CHECK that you have requested A KEY FOR the correct Cisco ASA Firewall. IF you have made A mistake, please follow the instructions below FOR assistance.
Thank you much
09-19-2015 05:14 PM
Hi,
I think the easiest way would be to check with Licensing Team licensing@cisco.com.
Thanks and Regards,
VIbhor Amrodia
09-19-2015 05:29 PM
OK thank you, I will.
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