09-16-2010 08:20 AM - edited 03-10-2019 05:07 AM
Hello,
I noticed that the last couple of days I was not getting sensor updates. When trying to manually download the updates I got the following error message:
"Specified user is not authorized for downloading file IPS-CS-MGR-sig-S392-req-E3.zip. Operation aborted."
Because of this I am not getting specific updates.
I have been able to download successfully in the past. Any ideas why this is happening?
Update: I also noticed that it seems to be downloading all the .zip files again after I already have them and is literally taking hours to do. Not sure why this is happening.
09-17-2010 12:07 AM
Are you manually able to download a signature package using your CCO id ?
what model sensor is it ? can you get me the output of show stat host ?
--regards
09-17-2010 10:22 AM
Yes, I can manually download the signature package via my CCO login.
The issues is my daily auto updates via my CSM. They aren't auto downloading, applying and deploying, so I'm pretty sure it's not an issue with my IPS devices, however, this is my show stat host info:
General Statistics
Last Change To Host Config (UTC) = 09-Sep-2010 02:13:21
Command Control Port Device = Management0/0
Network Statistics
= ma0_0 Link encap:Ethernet HWaddr 00:00:00:00:00:00
= inet addr:x.x.x.x Bcast:x.x.x.x Mask:x.x.x.x
= UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
= RX packets:802887 errors:0 dropped:0 overruns:0 frame:0
= TX packets:325807 errors:0 dropped:0 overruns:0 carrier:0
= collisions:0 txqueuelen:1000
= RX bytes:108895522 (103.8 MiB) TX bytes:124033185 (118.2 MiB)
= Base address:0xbc80 Memory:fcce0000-fcd00000
NTP Statistics
= remote refid st t when poll reach delay offset jitter
= x.x.x.x CHU_AUDIO(1) 2 u 947 1024 0 0.000 0.000 4000.00
= *LOCAL(0) x.x.x.x 5 l 10 64 377 0.000 0.000 0.001
= ind assID status conf reach auth condition last_event cnt
= 1 60484 e000 yes yes ok reject
= 2 60485 9624 yes yes none sys.peer reachable 2
status = Not Synchronized
Memory Usage
usedBytes = 1891184640
freeBytes = 2209161216
totalBytes = 4100345856
CPU Statistics
Usage over last 5 seconds = 5
Usage over last minute = 3
Usage over last 5 minutes = 3
Usage over last 5 seconds = 0
Usage over last minute = 1
Usage over last 5 minutes = 1
Memory Statistics
Memory usage (bytes) = 1891184640
Memory free (bytes) = 2209161216
Auto Update Statistics
lastDirectoryReadAttempt = N/A
lastDownloadAttempt = N/A
lastInstallAttempt = N/A
nextAttempt = N/A
Auxilliary Processors Installed
I removed the ip/mac address info. It's also not only signatures but all packages associated with IPS
Message was edited by: George Nussbaum
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