Setup Remove VPN on my ASA 5520 but not working wien i try to VPN

[KEVIN MCCOY]

hi i am seeking help with connecting to ipsec vpn

 my macbook is on High Sierra 10.13.14

now when i try to VPN i get this error "An unexpected error occurred, Try reconnecting if the problem continues verify the setting and contact your administrator"

i checked the ppp.log and the last date was May 8th with an error IPSec connection failed <IKE Error 65535 ()xFFFF) Unknown error>

nothing really is showing up in system.log when i try to connect to vpn

any help would be great-fully appreciated

[balaji.bandi]

just want to confirm that windows client work fine ?

[KEVIN MCCOY]

Yes only the MacBooks are having issues

[KEVIN MCCOY]

Yes only the MacBooks are having issues

[balaji.bandi]

is this ever worked, or working one broken ? what you see the logs on ASA end ?