SFR data Plane Down

[jackk.rayen]

Hi 

I have an ASA 5525X and I installed Firepower 6.1 on it s hard disk , the installation completed successfully , when i execute "sh module sfr " is shows

Mod Status Data Plane Status Compatibility
---- ------------------ --------------------- -------------
sfr Up                       Up  

but after a while (about 2 minutes) the Data plane status goes down and also the internal-data interface goes down , 

Mod Status Data Plane Status Compatibility
---- ------------------ --------------------- -------------
sfr Up               Down

Interface Internal-Data0/1 "", is down, line protocol is down
Hardware is ivshmem rev03, BW 1000 Mbps, DLY 10 usec
Input flow control is unsupported, output flow control is unsupported
MAC address 0000.0001.0002, MTU not set
IP address unassigned
0 packets input, 0 bytes, 0 no buffer
Received 0 broadcasts, 0 runts, 0 giants
0 input errors, 0 CRC, 0 frame, 0 overrun, 0 ignored, 0 abort
0 pause input, 0 resume input
0 L2 decode drops
0 packets output, 0 bytes, 0 underruns
0 pause output, 0 resume output
0 output errors, 0 collisions, 0 interface resets
0 late collisions, 0 deferred
0 input reset drops, 0 output reset drops
Queue Stats:
RX[00]: 0 packets, 0 bytes, 0 overrun
Blocks free curr/low: 1007/1007
TX[00]: 0 packets, 0 bytes, 0 underruns
Blocks free curr/low: 1007/1007
Control Point Interface States:
Interface number is 9
Interface config status is active
Interface state is active

I tried different version of Firepower (6.0, 6.1) but all  results are same, 

how can i solve this issue ??

thanks

[Philip D'Ath]

Try jumping on the sourcefire console (while it is still up) and see if anything interesting comes up when it fails.

session sfr console

[BURKHARD LANDWEHR]

I have the same issue on two different ASA´s 5506 too. I take the 6.2 Version. ASA System 9.51 on the other 9.71

[Philip D'Ath]

Have you tried a newer version of the ASA software?

[chsparrow]

I am experiencing the same issue.  Did you get it resolved.  I am 6.2.0

[ratajj001]

Hi,

I have got the same issue, solution in my case was reload of ASA.

Regards,

Marcin

[rhopkins]

Reload also resolved this issue for me.