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Something went wrong after logging into OWA

bill-cook
Level 1
Level 1

Randomly when users login to OWA they are getting the something went wrong error pictured below with event ID 1003 . This started after updating to exchange CU 14. I've tried uninstalling/reinstalling DUO and installing a newer version of DUO but this is still randomly happening for users no matter which server they connect to.

[Owa] An internal server error occurred. The unhandled exception was: DuoUniversal.DuoException: Invalid state parameter. Authorization could not be completed.
at Duo.DuoWebHttpMod.DuoAuthenticateRequest(HttpContext context, String username, LogBuilder log)
at Duo.DuoBaseHttpMod.Application_PostAuthorizeRequest(Object source, EventArgs args)
at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

billcook_0-1722432479155.png

 

2 Replies 2

bill-cook
Level 1
Level 1

I found the DUO IIS Integration event log and it says 

No Duo cookie found
Caught exception while processing request: DuoUniversal.DuoException: Invalid state parameter. Authorization could not be completed.
at Duo.DuoWebHttpMod.DuoAuthenticateRequest(HttpContext context, String username, LogBuilder log)

edgar-ptl
Level 1
Level 1

Hello,

we have the same problem. The load balancer settings are all configured according to the instructions. Is there already a helpful solution for this?

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