10-22-2015 10:32 AM - edited 03-12-2019 05:47 AM
I have a new FS4000 appliance that just got powered up.
I have connected a KVM to it and ran the network script but it seems like it isn't working (see below). I can SSH to the unit but the GUI doesn't load
admin@Sourcefire3D:~$ sudo /usr/local/sf/bin/configure-network
Password:
Do you wish to configure IPv4? (y or n) y
Management IP address? [10.x.x.90]
Management netmask? [255.255.252.0]
Management default gateway? [10.x.x.2]
Management IP address? 10.x.x.90
Management netmask? 255.255.252.0
Management default gateway? 10.x.x.2
Are these settings correct? (y or n) y
Do you wish to configure IPv6? (y or n) n
Updated network configuration.
Unable to parse port from iftool line: eth2 90:E2:BA:8A:93:68 ixgbe standard (none) 0000:03:00.0 8086 10fb 8086 000c 0 nolink noautoneg Unknown/Unknown Unknown "10000baseT/Full noautoneg" "10000baseT/Full noautoneg" down ethernet None at /usr/local/sf/lib/perl/5.10.1/SF/System/Privileged.pm line 3753.
Unable to parse port from iftool line: eth3 90:E2:BA:8A:93:69 ixgbe standard (none) 0000:03:00.1 8086 10fb 8086 000c 0 nolink noautoneg Unknown/Unknown Unknown "10000baseT/Full noautoneg" "10000baseT/Full noautoneg" down ethernet None at /usr/local/sf/lib/perl/5.10.1/SF/System/Privileged.pm line 3753.
Unable to access DetectionEngine::bulkLoad
Can't call method "prepare" on an undefined value at /usr/local/sf/lib/perl/5.10.1/SF/EODataHandler/Default.pm line 107.
Printing stack trace:
called from /usr/lib/perl5/site_perl/5.10.1/Error.pm (150)
called from /usr/lib/perl5/site_perl/5.10.1/Error.pm (396)
called from /usr/local/sf/lib/perl/5.10.1/SF/EOHandler.pm (1659)
called from /usr/local/sf/lib/perl/5.10.1/SF/DetectionEngine.pm (1573)
called from /usr/local/sf/lib/perl/5.10.1/SF/DetectionEngine.pm (1618)
called from /usr/local/sf/lib/perl/5.10.1/SF/DetectionEngine.pm (363)
called from /usr/local/sf/lib/perl/5.10.1/SF/DetectionEngine.pm (1701)
called from /usr/local/sf/lib/perl/5.10.1/SF/NetworkConf/NetworkSettings.pm (683)
called from /usr/local/sf/lib/perl/5.10.1/SF/NetworkConf/NetworkSettings.pm (828)
called from /usr/local/sf/bin/configure-network (488)
called from /usr/local/sf/bin/configure-network (237)
called from /usr/local/sf/bin/configure-network (240)
10-23-2015 10:48 AM
Hi,
With these logs it seems that the database is corrupted. If it is a new deployment i will suggest you to reimage the device .
Refer : http://www.cisco.com/c/en/us/td/docs/security/firesight/5404/relnotes/FireSIGHT-System-Release-Notes-version5404-and-5413.html
Reasons for corruption of database could be because of hard reboot of device ungracefully.
Regards,
Aastha
Rate if that helps!!!
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