SourceFire Web Page cannot come to Dashboard after successfully login

[Tang-Suan Tan]

Hi all:

I have configured the ASA FirePower address through ASA session sfr command line. The FireSight IP address is configured through the console. Both IP address are ping-able.

The FireSight Manager of the ASA also has been set to the IP address through ASA session ASA session sfr command line.

After that, I can HTTPS to the FireSight IP address and see the Log In page. I key in the correct user name and password. The login page then proceed to the FireSight Dashboard URL. Unfortunately the Page is in BLANK.

I have added the FireSight IP into the Trusted site and my Java is Java 7 and 8.

I do not know what is wrong and please help to resolve my problem if you can.

Many thanks!

best regards,

tangsuan 

[Tang-Suan Tan]

Hi all:

Anybody has any answer or experince as me like this?

Please help to advise and I am desparate to have this problem resolve as soon as possible.

Many thanks in advance!

regards,

tangsuan

[shubhamkulkarni39]

Hi Tangsuan,

I am facing same problem like yours, 

i did not get any solution, has your problem been resolved?

i have generated troubleshoot files 

thanks