ssh connection refused in IPS

[John]

Hi Team,

I've tried to access our primary IPS but I got the error message connection refuse..Can anyone help me to resolve this issue?

[yogdhanu]

What's the IPS model/OS being used. is it with specific user access or the SSH doesn't work at all?

[John]

Hello yogdhanu

Our IPS model/OS is 7.1(6)E4. Yes this is working before.

[Akshay Rastogi]

Hi John,

- Any recent changes on IPS (is it a hardware module or software module on ASA)?

- Provide the output of 'show module 1 detail' or 'show module ips detail'

- If it is a h/w or s/w module then are you able to take access of ips through session command 'session 1' or 'session ips'?

After access, please go to 'conf t) and then 'service host' and then 'show setting' and provide the source and destination ip with which you are trying to take ssh of ips. Please share the outputs.

Regards,

Akshay Rastogi