SSL decrypt not working

[Denis Negik]

There are several ssl decrypt rules

Rules for category - 3 do not work. And traffic is being decrypted.

The main rule -6 informs that there are no categories in the rules -3. What's wrong?

[Aref Alsouqi]

It might be an issue with the cloud connection and as a result the FMC is not able to download the URL categories and reputation data from the cloud. Do you have the "Query Cisco Cloud for Unknown URLs" enabled in "System > Integration > Cloud Services" in the FMC?

[Denis Negik]

I don't have such a FMS item 7.7

[Aref Alsouqi]

Can you please share a screenshot of what you see in the integration page?

[Denis Negik]

I don't have integration in the menu

[Aref Alsouqi]

Please try to click on "Configuration" menu on the top left and share the screenshot of that page.