Sybase Status "Test Failed" on stand alone virtual FMC

[issacgillngc]

I restored our FMC the 7.3.1 qcow2 virtual disk, then upgraded it to 7.3.1.1-83, which it was running previously.  After back on the correct version to match my backup from 7.3.1.1-83 I'm getting a Sybase Status alarm, saying "Test Failed".

My first time restoring this virtual FMC, all devices are fine/green.  Not sure where to start with this error.

Thanks in advance if anyone has info for a starting off point on this one.

[Marius Gunnerud]

You can try to restart the following services and see if that helps. Restart them one at a time and check / verify after each restart to see if the issue is solved.

> expert
fmc$ sudo su -

fmc# pmtool restartbyid vmsDbEngine
fmc# pmtool restartbyid sla
fmc# pmtool restartbyid id Tomcat

If that does not solve the issue then you have two options:
1. Open a TAC case
2. Rebuild the installation once again

[issacgillngc]

Thanks for the info Marius - unfortunately restarting the services did not solve the Sybase error I'm receiving.  I'll have to open a TAC with Cisco....

[Yordan1]

hi,

did you find any solution?

regards

[issacgillngc]

No, Cisco TAC response:

"From the outputs you provided, the bug CSCwc65814 is the most relevant to your issue I contacted the owner of the bug, and he told me that this bug applies to all devices with version 7.3.X, and not only to those installed on AWS. It is a cosmetic bug and has no impact on the functionality of the FMC."  Seems odd to have a database test fail considered cosmetic, but I guess if that's what Cisco says then.........