Unable access the ASA gui from my computer

[gashby001]

I rebooted both our firewalls and now I can't get into the gui. 

[Aditya Ganjoo]

Hi,

Could you please share the outputs of :

show run asdm

show run all ssl

show run http

Regards,

Aditya

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[gashby001]

 sh run asdm
asdm image disk0:/asdm-752-153.bin
asdm location 10.0.3.121 255.255.255.255 inside
asdm location 10.0.3.80 255.255.255.255 inside
asdm location 10.0.3.70 255.255.255.255 inside
asdm location 10.0.6.1 255.255.255.255 inside
asdm location 10.0.6.2 255.255.255.255 inside
asdm location 10.0.6.3 255.255.255.255 inside
asdm location 64.151.52.162 255.255.255.255 inside
asdm location A-10.2.12.0 255.255.255.0 inside
asdm location Microsoft 255.252.0.0 inside
asdm location Microsoft2 255.255.192.0 inside
no asdm history enable

sh ru all ssl
ssl server-version tlsv1
ssl client-version tlsv1
ssl cipher default custom "AES128-SHA:AES256-SHA:DES-CBC3-SHA"
ssl cipher tlsv1 custom "AES128-SHA:AES256-SHA:DES-CBC3-SHA"
ssl cipher tlsv1.1 medium
ssl cipher tlsv1.2 medium
ssl cipher dtlsv1 custom "AES128-SHA:AES256-SHA:DES-CBC3-SHA"
ssl dh-group group2
ssl ecdh-group group19
ssl trust-point ASDM_TrustPoint19 fiber
ssl certificate-authentication fca-timeout 2

sh ru http
http server enable 8443
http server idle-timeout 1440
http server session-timeout 1440

[Aditya Ganjoo]

Hi,

Can you also share the output of show flash ?

Regards,

Aditya

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[gashby001]

sh flash
--#--  --length--  -----date/time------  path
   12  4096        Mar 22 2016 18:07:44  log
   14  2050        Sep 03 2016 01:11:42  log/asa-appagent.log
   25  4096        Sep 02 2016 13:17:28  crypto_archive
  171  1512512     Sep 02 2016 13:17:28  crypto_archive/crypto_eng0_arch_1.bin
   26  4096        Sep 17 2014 05:18:28  coredumpinfo
   27  59          Sep 17 2014 05:18:28  coredumpinfo/coredump.cfg
  142  37416960    Sep 17 2014 05:26:44  asa911-smp-k8.bin
  143  18097844    Sep 17 2014 05:28:40  asdm-713.bin
  144  4096        Mar 31 2015 07:50:58  tmp
  145  69318656    Sep 17 2014 05:30:06  asacx-5500x-boot-9.1.1-1-RelWithDebInfo.x86_64.img
  146  65449       Jul 28 2015 01:53:06  running-config-072815.txt
  147  12998641    Sep 17 2014 05:52:42  csd_3.5.2008-k9.pkg
  148  4096        Sep 17 2014 05:52:42  sdesktop
  168  1462        Sep 17 2014 05:52:42  sdesktop/data.xml
  149  6487517     Sep 17 2014 05:52:44  anyconnect-macosx-i386-2.5.2014-k9.pkg
  150  6689498     Sep 17 2014 05:52:48  anyconnect-linux-2.5.2014-k9.pkg
  151  4678691     Sep 17 2014 05:52:48  anyconnect-win-2.5.2014-k9.pkg
  152  200         Jul 28 2015 01:58:00  upgrade_startup_errors_201507280658.log
  153  65497       Sep 28 2015 06:40:04  running-config.092715.txt
  154  200         Sep 28 2015 06:42:36  upgrade_startup_errors_201509281142.log
  155  1133        Sep 03 2016 01:13:13  dap.xml
  156  38191104    Mar 22 2016 13:14:02  asa912-smp-k8.bin
  157  25629676    Mar 22 2016 13:22:06  asdm-752-153.bin
  158  82593792    Mar 22 2016 14:56:08  asa952-smp-k8.bin
  159  38360451    Apr 28 2016 15:32:22  anyconnect-win-3.1.08009-k9.pkg
  160  1234588018  Apr 28 2016 15:48:34  asasfr-sys-6.0.0-1005.pkg
  161  41848832    May 06 2016 11:22:02  asasfr-5500x-boot-6.0.0-1005.img

[Aditya Ganjoo]

Hi,

What error do you see when  you access the GUI ?

Regards,

Aditya

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[gashby001]

Application error: Unable to launch the application. When I try to access it through a browser, I get:

This page can’t be displayed

• Make sure the web address https://10.0.0.1:8443 is correct.
• Look for the page with your search engine.
• Refresh the page in a few minutes.

[Aditya Ganjoo]

Hi,

Can you add the command  http 0 0 inside and then test ?

Regards,

Aditya

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[gashby001]

That worked. This all started because we couldn't connect to VPN. I can open another thread for that or can you help me?

[Aditya Ganjoo · Accepted solution]

Hi,

Yes you can open a new thread for that and close this one.

Glad to assist.

Regards,

Aditya

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