Unable to launch ASDM

[gasparmenendez]

Hi,

I have an ASA 5520 with Version 8.2(2) and Device Manager Version 6.2(5). My problem is that I can't access to ASDM from my web browser (Mozilla), apparently due to a Java problem. I've been asking around in some forums related to Java but nobody has been able to give me a solution. I'm running Linux. I have four more ASA's (5540's and 5580's with different versions) and can access to them without problem. I've been struggling with this for several month now.

Can anybody here help me please???

[Mohammed al Baqari]

Get back to java 1.6. That's a working version for asdm. New java updates were observed breaking asdm access

[Rahul Govindan · Accepted solution]

Try a higher ASDM version. According to the below compatability guide, any 6.2(5)+ version should work.

https://www.cisco.com/c/en/us/td/docs/security/asa/compatibility/asamatrx.html#48552

Try the 7.6 release of the ASDM. The download page says:

Cisco Adaptive Security Device Manager for ASA 8.0, 8.1, 8.2, 8.3, 8.4, 9.0, 9.1, 9.2, 9.3, 9.4, 9.5, and 9.6.   
asdm-762-150.bin

[gasparmenendez]

thanks my friend, I updated ASDM to version 7.16 and now is working fine!